Learn the Work. Build the Business.
Good training should change what you can do with a client and what you do with your time. Wallace combines foundational learning, ongoing skill development, broker mentoring, technology training, office workshops, and business planning for different career stages.
Turn classes into client-ready skills.
A useful learning system explains the concept, shows the process, gives the agent a chance to practice, provides feedback, and connects the skill to weekly activity. The goal is not course completion alone; it is better judgment, communication, preparation, and follow-through.
A local, family-owned brokerage since 1936.
Twelve East Tennessee offices, hands-on broker support, and a platform built for agents who want to grow where they live.
Different entry points for different needs.
Wallace training runs on a current calendar of programs, each designed for a specific stage – foundations for new agents, skill-building for active agents, and business planning for agents ready to grow.
Orientation
Company, office, support, systems, standards, and key contacts for the Wallace platform.
Agent Essentials
Practical Wallace processes for agents who are new to the company.
Foundation Academy
Core business and client skills for agents who are new to the career.
Live virtual sessions
Accessible learning on current practices, tools, and business topics.
In-person and office workshops
Local application, practice, meetings, and market-specific learning.
LeadingRE Institute
Online courses, recordings, webinars, and network learning resources.
What this looks like in practice.
Build capability across the full client journey
Learning should cover relationship building, prospecting, follow-up, buyer and seller consultations, pricing and market data, property tours, offers, contracts, negotiations, inspections, appraisals, closing steps, technology, marketing, safety, ethics, fair housing, and business review.
Translate annual goals into weekly actions
Start with desired outcomes, then identify realistic leading actions: conversations, follow-up, appointments, presentations, open houses, local learning, content, and client service. Put the actions on the calendar, track completion, and review conversion over time without treating activity as a guaranteed result.
Use experience before the situation becomes urgent
Wallace describes its broker mentors as non-competing. Agents should bring questions, drafts, scenarios, and business decisions early. Coaching is most useful when the agent is honest about activity and prepared to apply the next step, not only seeking reassurance after a deadline has passed.
Use a short weekly scorecard
Track protected work blocks, meaningful conversations, follow-up completed, appointments set and held, agreements, contracts, closings, pipeline value, expenses, and learning applied. Review trends with context. A slow week is information; it should lead to a specific adjustment, not a complete reinvention.
Common questions, clearly answered.
The answers below are honest and specific. If yours is not here, ask it through the form – a member of the Wallace team will respond personally.
What real estate training does Wallace provide?
Is Wallace training only for new agents?
Does Wallace provide continuing education?
Can I take Wallace training online?
How does business planning work for real estate agents?
Does training guarantee production?
Choose the skills and actions that matter now.
Tell Wallace your career stage, current production, schedule, market, and biggest gaps. A conversation can connect you to the relevant learning path and help you outline a focused 90-day plan with clear actions and review points.
A real member of the Wallace team reads every message and responds directly.
You decide the pace. No pressure, no obligation, and every conversation stays confidential.
